What personal data we collect

Most of the information we collect is about the organisations enrolled as Environmental Bodies (EBs) and the projects registered with ENTRUST. This data is not personal data as it does not identify an individual. However, we also collect a limited amount of personal data, which allows us to communicate with EBs and ensure that compliance with the Regulations is maintained. Additionally, paragraph 33 (1) (g) of the Landfill Tax Regulations precludes anyone from being involved in the management of the EB who has controlled or been involved in the management of a previously compulsory revoked EB. By collecting limited personal data, ENTRUST is able to determine if organisations and individuals fulfil this requirement.

If you are involved in an organisation enrolling as an EB, or you are part of, or joining an already enrolled EB, the personal data we collect may include your name, email address, personal address, personal phone number, date of birth, your job title and your employer.

If you are not an enrolled EB, but have contacted us about a potential project or for a general enquiry, we may collect your name, email address, personal address and personal phone number.

If you use our website and our online database, ENTRUST Online (EOL), we may collect your IP address and record cookies on your computer. These allow the website and EOL to function and we do not further process this data.

Furthermore, when obtaining quotes or invoices from third party contractors and suppliers, successful LCF project applicants and EBs may be required to collect and process personal data (for example, when dealing with sole traders). From time to time, ENTRUST may process this personal data to conduct a compliance review in order to ensure compliance with the Regulations.

How do we collect your information

We obtain information when you enrol with ENTRUST, if you are added as a member of an existing EB, and if you contact ENTRUST with an enquiry (by phone, email, post or through the ENTRUST website contact us form). We also collect your information if you register to receive our quarterly eNewsletter or if you complete our online training module or one of our satisfaction surveys in SurveyMonkey.

We may also collect a very limited amount of personal data from third party suppliers and contractors to LCF funded projects. We obtain this information when it is passed to ENTRUST from the EB responsible for the project. This personal data is limited to individuals or sole traders who provide quotes or invoices for LCF project works. The EB has a responsibility under the UK GDPR to inform project contractors and suppliers that this data may be passed to ENTRUST in order to ensure compliance with the Regulations.