2021 Updated Customer Charter
As part of our ongoing commitment to continuous improvement, customer service and stakeholder satisfaction we have reviewed and updated our Customer Charter and reviewed our standards of service. More...
What is a Contributing Third Party (CTP)?
Christmas Holiday hours
Office closed for conference on Thursday 12th December 2024
EB Frozen List as at 5 December 2024
Enforced Revocations List 2024
The Value of the LCF 2024
Helpline unavailable on Wednesday 20th November 2024
EB Frozen List as at 15 November 2024
Autumn Budget Statement 2024
EB Frozen List as at 30 October 2024
EB Frozen List as at 18 October 2024
The Value of the LCF 2024 Report
The Value of the LCF
EB Frozen List as at 11 October 2024
2024 Satisfaction Survey
Peter Bayliss JPeg
Annual Report 2023 - 2024
EB Frozen List as at 20 September 2024
EB Frozen List as at 27 August 2024
Temporary disruption to EOL service
Income Derived Guidance Note—July 2024
EB Guidance Manual July 2024
Guidance Manual Updates—July 2024
EB Bench Marking Report 2023-2024
ERS Self Assessment 2024
Streamlined High-Risk Framework for Project Approvals
High Risk Framework—June 2024
Notice: Office Closure on Thursday, 27th June
Minutes of 143rd Board Meeting September 2023
Minutes of 145th Board Meeting March 2024
Minutes of 144th Board Meeting December 2023
EB Frozen List as at 10 June 2024
Latest Updates to Entrust Online (EOL) System Now Live
Entrust Publishes 2024-2025 Corporate Plan
Entrust Corporate Plan 2024-2025
June Updates to the Project Application Form (Entrust Online)
EOL Service Fully Restored
Entrust Online (EOL) Temporary Downtime
EOL Transitions to the 2024/2025 Financial Year
Helpline Voicemail Service Restored
Compliance and Breach Management Update April 2023 - March 2024
Annual Breach Management Review 2023-2024
Important Notice: Temporary EOL Outage Due to Technical Issue
Important Notice: Helpline Voicemail Service Interruption
Updated Breach Management Framework
Breach Management Framework March 2024
Update from Biffa Award: Important changes to the Application Process
Spring Budget Statement 2024
Voluntary Revocations List for Website March 2024
EB Frozen List as at 13 March 2024
Enrolled EBs list February 2024
Invitation to Tender: Legal Services Provider
Invitation to Tender: Legal Services Provider Needed
Compliance and Breach Update Q3 2023—2024
Guidance Manual Updated
Guidance Manual January 2024
Compliance and Breach Management Update—April to December 2023
January 2024 Guidance Update for Environmental Bodies (EBs)
Important Update: January 2024 Guidance Manual Update
Enrolled EB List—December 2023
Peter Bayliss
Helen Venn
2023 EB Satisfaction Survey Summary Report
EB Frozen List as at 22 December 2023
Announcement: Leadership Change at Entrust
Entrust Office Early Closure Notice for 20th December
2023 Breach Management Consultation Report
Entrust Releases In-Depth Report on Breach Management Consultation
Breach Management Consultation 2023
Voluntary Revocations List December 2023
EB Frozen List as at 12 December 2023
Enrolled EB List—November 2023
Travel/Subsistence & Hospitality 1 July to 30 September 2023
Important Update: Entrust Online (EOL) System Restored
Entrust Online (EOL) Upgrade: Technical Issue Update
Travel and Subsistence 1 April to 30 June 2023
Travel and Subsistence 1 July to 30 September 2023
Gifts & Hospitality 1 July to 30 September 2023
Gifts & Hospitality 1 April to 30 June 2023
Frozen List as at 9 November 2023
Reports Published examining the LCF’s Impact on Local Communities & the Environment
The LCF Economic, Community and Environmental Impact Report 2022-23
The Value for Money Report (Public) 2022-2023
Minutes of the 142nd Board meeting, 14 June 2023
Compliance and Breach Management update Q2 2023-2024
EB Frozen List as at 19 October 2023
Revised High-Risk Project Approval Guidelines
High Risk Project Approval Framework | October 2023
EB Frozen List as at 5 October 2023
Temporary Helpline Closure: Wednesday, October 4th, 9 am—2 pm
Entrust Breach Management Consultation 2023
Share Your Insights: Entrust Breach Management Consultation 2023
EB Frozen List as at 14 September 2023
casestudy structure
EB Frozen List as at 25 August 2023
SE Contract
Minutes of 141st Board meeting, 15 March 2023
EB Frozen List as at 14 August 2023
EB Frozen List as at 4 August 2023
Publication of Entrust’s Annual Report 2022/2023
Updated Guidance Manual December 2021
We continue to listen to feedback from Environmental Bodies (EBs) and where appropriate we update our Guidance Manual to reflect their suggestions and provide greater clarity where needed. More...
Autumn Budget 2021 Landfill Tax Briefing
Following the Autumn 2021 Budget on 27 October 2021, HM Revenue & Customs (HMRC) have released their Landfill Tax Briefing which states the following in relation to the Landfill Communities Fund (LCF): More...
ENTRUST email maintenance - Friday
ENTRUST staff will have no access to email on the afternoon of Friday 19 November. More...
2021 Training and Guidance Provision Consultation
We have launched a new consultation on the training and guidance that ENTRUST provide. More...