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16 Dec 2021

2021 Updated Customer Charter

As part of our ongoing commitment to continuous improvement, customer service and stakeholder satisfaction we have reviewed and updated our Customer Charter and reviewed our standards of service. More...

9 Dec 2021

Updated Guidance Manual December 2021

We continue to listen to feedback from Environmental Bodies (EBs) and where appropriate we update our Guidance Manual to reflect their suggestions and provide greater clarity where needed. More...

6 Dec 2021

Autumn Budget 2021 Landfill Tax Briefing

Following the Autumn 2021 Budget on 27 October 2021, HM Revenue & Customs (HMRC) have released their Landfill Tax Briefing which states the following in relation to the Landfill Communities Fund (LCF): More...